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postheadericon Quality Policy



MIE Services Ltd, MIE (Overseas) Ltd and Sheerline Petrochemicals Ltd are certified by Lloyd's Register Quality Assurance for ISO 9001:2008.

The MIE Group is committed to:

√ Working to understand, meet and exceed the specific needs and expectations of customers.  
Striving through traditional and electronic means to be in constant and effective contact with principals thus providing timely and efficient service to customers. 
Furnishing principals with original enquiries and customers with original quotations thereby ensuring transparency.  
Representing blue-chip principals operating in the marine industry. These principals are evaluated on product and service quality.
Continuous improvement of product lines and services provided through active customer feedback.  
The establishment of Quality Objectives and the continuous review of these objectives in order to comply and continuously improve on the effectiveness of the in-house Quality Management System. 
Professional and ethical conduct adhering to the International Quality System Standard ISO 9001:2008. 

Quality Policy Statement for MIE Group

The Quality Policy of MIE Group Ltd and its companies was written by the members of the organisation and thus reflects the culture of the organisation. The Quality Policy guides all employees to be committed to continually improving the effectiveness of the quality management system and provides the framework for establishing and reviewing the quality objectives of the organisation. The Quality Policy is readily available, understandable to all in the organisation and reviewed for continual suitability.  The Quality Policy is available to external interested parties upon their official request. The “MIE Group Ltd” Quality Policy:

MIE Group works to understand, meet and exceed the specific needs and expectations of their clients, stakeholders and other interested parties within their extensive portfolio of quality principals.

MIE Group
strives through traditional and electronic means to be in constant and effective contact with principals thus providing timely and efficient service to its clients and partners.

MIE Group furnishes its principals with the original enquiry and the customer with the original quotation thereby ensuring maximum transparency and value for money.

MIE Group represents many blue-chip principals operating in the marine industry today. The quality of the principal is determined by quality of the product, quality of the service and demand in the local market for the product.

MIE Group ensures continuous improvement of product lines and service provided through active customer feedback and always in compliance with applicable Rules and Legislations.

MIE Group is committed to establishing Quality Objectives and continuously reviewing these objectives in order to comply and to continuously improve the effectiveness of the Quality Management System.

MIE Group conducts itself in the most professional manner possible adhering to the International Quality System Standard ISO 9001:2015.



For any assistance or additional information, pls visit
www.fic.com.cy.

 

 
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